Post by account_disabled on Jan 24, 2024 10:36:41 GMT
This instruction is for those who work with data in Google sheets. It will be especially useful for small business owners and heads of sales departments - if the KPIs of their sales managers are related to call processing. Thanks to this upload, it will be easier for you to evaluate the effectiveness of the department. Also in the article you will find request templates that are suitable for the purposes of most companies. All you have to do is insert your own parameters. Reading time: 6 minutes Getting the Ringostat API Setting up the table An example of the structure of a request to export calls for a week: An example of a request for downloading call data for a specific period Example of a request to download call data for the last week Example of a request for downloading data on missed calls What's next? The call log and its reports are a convenient tool for everyday work.
All data Fax Lists is placed in chronological order, so you can easily monitor the situation at the current time. For example, whether the new advertisement has earned money and how many calls it makes, how managers handle calls, etc. But there are companies that summarize their work and calculate KPIs in Google Sheets. For example, they draw up a monthly report, count how many calls there were during a specific period, and which managers received them. Especially for them, we will tell you how to automatically upload the necessary data directly into tables. In this article we will look at the general principle of setting and two examples: Uploading call data for a specific period .
For example, if you need to see the number of all requests, see which manager processed the most calls, calculate how many of them were outgoing, received, missed, etc. All calls for the last week. If the department usually summarizes results for this period of time. Uploading missed calls. It will allow you to see how many calls each manager missed, which will help improve discipline in the department. Now let's move on to step-by-step instructions in which we will tell you how to do this. Please note that this is just an example of the data that can be uploaded. Ringostat allows you to configure everything as flexibly as possible - so choose other parameters if necessary.
All data Fax Lists is placed in chronological order, so you can easily monitor the situation at the current time. For example, whether the new advertisement has earned money and how many calls it makes, how managers handle calls, etc. But there are companies that summarize their work and calculate KPIs in Google Sheets. For example, they draw up a monthly report, count how many calls there were during a specific period, and which managers received them. Especially for them, we will tell you how to automatically upload the necessary data directly into tables. In this article we will look at the general principle of setting and two examples: Uploading call data for a specific period .
For example, if you need to see the number of all requests, see which manager processed the most calls, calculate how many of them were outgoing, received, missed, etc. All calls for the last week. If the department usually summarizes results for this period of time. Uploading missed calls. It will allow you to see how many calls each manager missed, which will help improve discipline in the department. Now let's move on to step-by-step instructions in which we will tell you how to do this. Please note that this is just an example of the data that can be uploaded. Ringostat allows you to configure everything as flexibly as possible - so choose other parameters if necessary.